Modern Apartment in Beautiful Authentic building. Perfect location between Bruges and Ghent. The owners, Thomas & Windy were very friendly and informative to try their best to meet our needs. Excellent Mattress. Plenty of parking spaces. Supermarket right next building, & Very nice Italian Restaurant in 300m (Excellent quality & Good price) Thomas & Windy, Thank you for all~~ ^^
Stop reporting this review road-worker, people have the right to know!! The owner is deceiving, unprofessional, and lacks customer service skills. We arrived there around 9 PM and at 10 he told us this is his house and that everything is closing (doors, lights), we need to go to our rooms and no alcohol allowed on the premise, except for the cheap options he offered; the booking was done at a "3 start hotel", not in someone's house. We booked 3 rooms, 2 comfort and a superior one. The superior one has a JOKE OF A BATHROOM. It is essentially a box with a curtain instead of a door and with the ventilation oriented towards the room where you sleep. How can this be a 3-star hotel that asks 170 per night and offers these conditions? We just wanted to go in the garden outside and have a drink before going to bed (we didn't even got a chance to take a sit) and he made a real show about it, that we are gonna make noise and scare the protected animals(?!) and that again, this is HIS HOUSE, and we need to obey his rules. Very defensive and child-like behavior, everything is the guest's fault, not his, started arguing with us, even mentioning this is a "boutique" hotel, meaning he can do whatever he wants. We were having such a good time, and suddenly, in the middle of our vacation, the hotel owner was arguing with us at 10 PM on the meaning of the word "boutique"! We left in the middle of the night back home. Suchlike poor customer service has never happened to any of us. BE AWARE FUTURE GUESTS, they guy has a RULE BOOK in every room that is not posted on the website of course, where are vaguely mentioned things that you can't do in his house and he will use it whenever is convenient for him. In a very creepy way, he stood by the window, tucked in the curtains, to check us out in the parking lot when we were leaving; what kind of hospitality business owner does this?
We booked this hotel very last mins. Staff was very helpful and friendly. The room was very nice,clean and quiet, and even had a little kitchen so we can make dinner. The hotel itself is located a lil bit outside of the center of Eeklo, and it’s within walking distance of train station and the supermarket(next door). Highly recommended.
Thank you Windy and Thomas for this wonderful experience at your peaceful beauty of a hotel. We felt truly taking care of and hope to visit again soon. You helped us organize our bikes, brought our dinner order up to our and served us a incredibly nutritious homemade breakfasts in the morning. We couldn't have asked for more! Thank you so much, Yannik & Lisa.
Charming villa with amazing garden, cosy rooms and wonderful service We stayed at Shamon residence already two times and for sure we will come again. Location is just perfect between Brugge and Ghent. Villa itself is very charming with stained glass window, a room where you feel like a time traveler and now you are a marquise visiting old friends. Clean, space full, rituals cosmetics, bathtubs, free Wi-Fi and parking space. Breakfast with self made Marmelade and very delicious self made yoghurt. Great choices, eggs fresh made and served - just perfectly. Highly recommend!
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