Boutique Hotel Shamon

Gentsesteenweg 28, 9900 Eeklo, Belgium

Over Boutique Hotel Shamon

4.6 / 5

from reviews

Is dit jouw bedrijf?

    Valentina Zwertbroek
    -
    March 24, 2024

    We stayed one night at this place and we will definitely be not coming back! Spent the whole night trying to put the heating off, putting the AC on, and ended up not sleeping. When you try to put the AC on - the heater works even harder! We have informed the owner at check out and he tells us he can’t do anything for us! We slept at 24 degrees! We are definitely not coming back… a shame! We chose the place because we thought it would be nice to experience the surroundings of Ghent, but unfortunately we had a horrible experience.

    L. De Beukelaer
    -
    January 06, 2024

    Amazing premises with all renewed comfortable rooms, delicious breakfast and very friendly helpful owners. Always a pleasure to stay here.

    Matthew Townley
    -
    May 03, 2024

    Lovely people, great breakfast, perfect convenience for our tracel plans. Highly recommend.

    Soo Oak Yoo
    -
    June 15, 2023

    Modern Apartment in Beautiful Authentic building. Perfect location between Bruges and Ghent. The owners, Thomas & Windy were very friendly and informative to try their best to meet our needs. Excellent Mattress. Plenty of parking spaces. Supermarket right next building, & Very nice Italian Restaurant in 300m (Excellent quality & Good price) Thomas & Windy, Thank you for all~~ ^^

    Liz Alex
    -
    August 14, 2023

    Stop reporting this review road-worker, people have the right to know!! The owner is deceiving, unprofessional, and lacks customer service skills. We arrived there around 9 PM and at 10 he told us this is his house and that everything is closing (doors, lights), we need to go to our rooms and no alcohol allowed on the premise, except for the cheap options he offered; the booking was done at a "3 start hotel", not in someone's house. We booked 3 rooms, 2 comfort and a superior one. The superior one has a JOKE OF A BATHROOM. It is essentially a box with a curtain instead of a door and with the ventilation oriented towards the room where you sleep. How can this be a 3-star hotel that asks 170 per night and offers these conditions? We just wanted to go in the garden outside and have a drink before going to bed (we didn't even got a chance to take a sit) and he made a real show about it, that we are gonna make noise and scare the protected animals(?!) and that again, this is HIS HOUSE, and we need to obey his rules. Very defensive and child-like behavior, everything is the guest's fault, not his, started arguing with us, even mentioning this is a "boutique" hotel, meaning he can do whatever he wants. We were having such a good time, and suddenly, in the middle of our vacation, the hotel owner was arguing with us at 10 PM on the meaning of the word "boutique"! We left in the middle of the night back home. Suchlike poor customer service has never happened to any of us. BE AWARE FUTURE GUESTS, they guy has a RULE BOOK in every room that is not posted on the website of course, where are vaguely mentioned things that you can't do in his house and he will use it whenever is convenient for him. In a very creepy way, he stood by the window, tucked in the curtains, to check us out in the parking lot when we were leaving; what kind of hospitality business owner does this?

    Boutique Hotel Shamon

    Adres

    Gentsesteenweg 28, 9900 Eeklo, Belgium

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